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Adult and Continuing Education Program Billing Guidelines
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Revised January 4, 2007
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Prior to each ACE semester, Concordia University willmail a statement of your student account including tuition and fees. If you are receiving financial aid not shown on your statement, subtract it from the “payment due” on your account statement to arrive at your revised balance due. This revised balance is due before the start of the first class of the semester. Students may be dropped from remaining classes in the semester, if payment is not made on time for the class. Additionally, students will be dropped from future semesters if the current semester is not paid-in-full by the beginning of the last class. Statements are printed and mailed on the 15th of every month, but additional statements may be requested via phone or e-mail at any time. Concordia University accepts payments by cash, check, or credit card (Visa, Mastercard, and American Express).
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Payment plans
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If you are unable to pay the balance in full at the beginning of the semester, you may set up a payment plan. You must pay for each class before its first meeting of the semester. Payment amounts vary based on the number of credit hours of each class. A signed agreement between the student and Concordia University is required for a payment plan to be permitted.
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The University reserves sole right and discretion to refuse to accept a Monthly Payment Plan Application or to terminate a Monthly Payment Plan at any time due to late or missed payments. Late fees and additional finance charges are applied to late or missed payments. Additionally, Students may be dropped from upcoming classes if payments are not made in a timely manner. Any outstanding balance caused by termination of a Monthly Payment Plan is due immediately. See the Monthly Payment Plan brochure for additional details, terms, and conditions.
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Tuition Vouchers/Employer Reimbursement
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Another method of payment on your account is tuition vouchers provided to you by your employer. You must bring or send the voucher to the Student Accounts Office so that we may bill your employer for the specified classes. Vouchers from your employer must be received before the start of each class in order to remain enrolled. If your employer does not provide vouchers ahead of time for the classes taken, we ask for a signed reimbursement policy from the employer to be kept on file at Concordia University.
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If tuition is to be covered by reimbursement from the employer pending the completion of the class, the student must make payment to Concordia University up-front or take out a short-term loan before the start of the class. We can provide you with the necessary paperwork to receive reimbursement from your employer.
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Drop, Withdraw, and Retake of a Course (taken from the 2006-07 Student Handbook)
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If a student is unable to attend a course for which he/she is registered, the student may DROP the course before the second class meeting. No indication of such courses is retained on the student’s permanent record.
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The student must WITHDRAW after the second class meeting has taken place, whether or not the student has attended. The last day to withdraw is the day before the last class meeting. The student will have a grade of “W” indicated on his/her permanent record.
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There is a $25 per class processing fee to drop or withdraw from a course as indicated on your signed registration form. The drop and withdrawal fees apply to all remaining classes in the current semester. The only exception is when the first class in the semester is GST150. As long as the student withdraws from the program before the first meeting of the second course, the student will only be charged a drop fee for GST150.
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Questions about financial aid and financial aid implications of dropping and/or withdrawing from a course should be directed to the Financial Aid Office. Re-registration for the course at a future date takes place in the Registrar’s Office.
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Students participating in the ACE program are entitled to a 100% refund of tuition minus fees up to the beginning of the second meeting for a particular class section. After the second meeting has commenced, no refund is available.
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Student Account Refunds and Book Vouchers
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Once all tuition and fees are covered by payments or financial aid, and a student’s account has a credit (i.e. negative) balance, that student may request a refund of the overpaid amount by completing a written Refund Request Form. Refund requests must be submitted to the Student Accounts Office, and generally take 3-5 business days to process. If the credit balance exists due to loan funds, those loan funds must first be disbursed to the University before a refund can be issued. All questions about student loans and disbursement dates must be directed to the student’s lender(s) or the Financial Aid Office. The Student Accounts Office reserves sole right and discretion to determine the refund request, processing, and date of expected refund (so long as these dates are in compliance with federal regulations for releasing financial aid funds).
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Additionally, if the student would like to use excess funds on the account for books, he or she may request a book voucher to be used in the Concordia University Bookstore. The student MUST have a credit balance on his or her account in order to be eligible for a book voucher. Like a refund check, if the credit balance exists due to loan funds, those loan funds must first be disbursed to the University before a book voucher can be issued.
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Conditional Acceptance
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If a student is conditionally accepted to any ADP or Graduate program, (s)he is ineligible to receive financial aid from the University until transcripts are received from all previous academic institutions. (If not all transcripts are available, any transcripts submitted must demonstrate a sufficient number of credits to award financial aid eligibility at registration.) Students who are conditionally accepted must pay all tuition and fees for the academic semester by the first day of classes in order to remain enrolled in classes. The student may setup a payment plan in lieu of paying for the entire semester. (See Payment Plans section above.) If a student does not make payment arrangements before the first class meeting, the student will not be able to attend the first class meeting, and will be dropped from all classes for the semester. Conditionally accepted students who register on or after the first day of classes must setup a payment plan on their original registration date in order to remain enrolled.
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Questions regarding statements or any of the billing guidelines should be directed to the student accounts office at: studentaccounts@cuaa.edu or by calling 734.995.7332.
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