COVID-19 Questions or Concerns?

Health and wellness

This page has been archived to document Concordia’s response to the COVID-19 pandemic. For the most up-to-date information, please visit

Informing and educating students about COVID-19

Before your return to campus, you will need to complete an online COVID-19 education module that covers the most current information from the CDC and other respected healthcare sources. All students will be required to complete this education program. The training will cover:

 CUAA Health 24/7 Telehealth

Concordia University Ann Arbor undergraduate students now have access to free physical, mental, and emotional healthcare. CUAA Health offers 24/7 Medical visits, TalkNow visits (24/7 mental health support), Scheduled Counseling visits and Health Coaching visits at no cost.

Log in to the CUAA Health site powered by TimelyMD.

Please utilize CUAA’s CAPS department as a first resource for mental health support.

Disease prevention and good health practices

CDC-recommended infection control practices will be followed everywhere on campus. These practices include:

Hand sanitizing stations (of at least 60% alcohol content) will be stationed liberally throughout campus.

Areas such as the library and the fitness center, as well as all classrooms, labs, dining halls, residence halls, and all other spaces frequented by students will be regularly cleaned and disinfected. The university will provide disinfecting supplies and will regularly disinfect high-touch surfaces (e.g. door handles).

Students will be encouraged to wash their hands frequently for at least 20 seconds (as recommended by the CDC) and to maintain a physical distance of at least 6 feet when in classrooms, dining halls, hallways, the library, the fitness center, and other public spaces.

The university will provide every student with one washable, reusable cloth facial covering/ mask. Students may consider obtaining additional facial coverings. Homemade or commercially-manufactured masks are also acceptable.

All students and university employees will wear a facial covering/mask when in public spaces such as hallways, classrooms, and auditoriums where minimum social distancing (6 feet) cannot be managed. Students will be provided with a cloth, reusable mask on arrival to campus. Disposable face coverings/masks will be provided for campus guests; these are designed for one-time use and must be placed in the trash and replaced daily.

Please note: The CDC recommends wearing cloth face coverings in public settings, especially in areas of community transmission. A cloth face covering does not generally protect the wearer from viruses, but it decreases the spread of viruses from the wearer to other people.

Student services offices such as the cashier, financial aid, academic and career advisors, and registrar’s office will continue serving students virtually as well as in-person. Students can utilize virtual services to minimize risk of exposure, or may choose to meet in person with a staff member while adhering to social-distancing guidelines and safe health practices.
At this time, and consistent with the most recent guidance provided by the CDC to institutions of higher learning, the university is studying systems and practices for screening for the COVID-19 virus among members of the campus community. Guidance suggests smart screening is far more effective than mass testing to manage community health and well-being on campus. We will work closely with local public health departments as we consider the best practices for Concordia. As we make decisions, we will update this manual and communicate our plan with you.

What should I do if I have COVID-19 and cannot attend class in person?

A student who has a diagnosed case of COVID-19, or who has any other illness that creates a barrier to accessing course materials or participating in the class, can request accommodation from Academic Resource Center. Before the beginning of the class session, please let your instructor know that you are ill and will not be in class. Absences due to illness will be considered excused absences.

What if I think I have COVID-19? Should I go to class?

A student who feels ill, with or without a COVID diagnosis, should not attend in-person classes. An ill student must inform the instructor before class. The student might be directed to meet that session’s goals by an alternative delivery. The student may also be eligible for an excused absence.

What if I can’t wear a mask in class due to a medical condition or disability?

Face masks and/or other PPE (i.e. face shields) will be worn by faculty and students in all face-to-face classrooms, labs, public space, and other learning environments. If a student has a medical condition or disability which impacts the ability to wear a mask, the student must contact the Academic Resource Center to determine eligibility for accommodations.