COVID-19 Questions or Concerns?

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General questions

For general questions regarding Concordia’s response to COVID-19, please email: COVID19@cuaa.edu.

Anonymous questions / concerns

For anonymous questions / concerns regarding COVID-19, please complete this form.

24/7 medical and mental telehealth for students

CUAA Health is a convenient way for Concordia University students to receive 24/7, no-cost Medical, TalkNow, Scheduled Counseling and Health Coaching visits for common conditions that can be safely and accurately diagnosed and treated online. Click here to get started!

Admission questions

For questions related to admissions, please email: admissions@cuaa.edu.

Communication / media questions

For questions related to communications or the media, please email: news@cuaa.edu.

Techncial questions

All IT Helpdesk staff are working at maximum capacity to support the technical needs of students, faculty, and staff.

For IT support, call the IT Helpdesk 734-995-7424 or email them at support@cuaa.edu so they can properly triage, log, and dispatch your computing need.

Support for Face-to-Face Courses is administered by Concordia's Center for Excellence in Learning & Teaching (CELT). The CELT develops faculty for excellence in teaching in the face-to-face and blended learning environments, including the meaningful connection between faith and learning, to support Concordia's mission of Christ centered Lutheran higher education. CELT encourages self-reflective, scholarly teaching among Concordia faculty through consultation, collaboration, and community.

Hours of Operation (hours may vary on holidays)
Day of the Week Hours of Operation
Monday-Friday 8am - 4:30pm CST
Saturday-Sunday Closed

Our office and learning spaces are located in R006-R008 on the Mequon campus.

The Concordia Office of Continuing and Distance Education (OCDE) provides technical support for online courses. Concordia's OCDE champions the delivery of Christ-centered lifelong learning experiences that are high-quality, rigorous, flexible, accessible and anywhere.

Hours of Operation (hours may vary on holidays)

Day of the Week Hours of Operation
Sunday Closed
Monday 8am - 4:30pm CST
Tuesday 8am - 8:00pm CST
Wednesday 8am - 8:00pm CST
Thursday 8am - 8:00pm CST
Friday 8am - 4:30pm CST
Saturday Closed

If it is outside of our normal hours PLEASE still email us at blackboardsupport@cuw.edu or call us at (888) 377-7447. This will create a ticket for you. We do monitor tickets during off hours in case of emergencies. We will get back to you as soon as possible.